Dear LBank's users:
Digital Asset Deposit Introduction (Take Bitcoin as the example)
1.Click on “My Account” and select “Bitcoin- Deposit” to enter the deposit page.
- Choose the token you want to deposit and click “agree”
- The BTC wallet address in LBank has been displayed on the page. Copy or scan the code to your own BTC wallet. Use your personal wallet to transfer the asset to the address. The BTC transfer needs at least 4 blocks to confirm . The general arrival time is 10 minutes - 60 minutes.
4.The network fee (the block packing fee for miners) that has occurred during the transfer has been charged by your personal wallet automatically. To ensure the speed of the transfer, please select the appropriate fee according to your demand for the speed of arrival.
- Please make sure that you only send the corresponding coins to the deposit address. This means you can only send BTC into your BTC address and not other coins. If you deposit different coins to the deposit address, the coins will not be irretrievable.
- After depositing, it usually takes 10-60 minutes for your assets to arrive to your account. You can pay a little commission fee to fasten the process.
- Minimum deposit amount is 0.0001. Any amount fewer than this will not be allowed to deposit.
- Your deposit address does not change often, so you can save the address and deposit into the same address. If changed, we will notify you via website announcement or email.
If you encounter any problems, please contact our official email service, firstname.lastname@example.org, and we will provide you with the most satisfactory service. Thank you again for your support and understanding!
At the same time, you are welcome to join LBank global community to discuss the latest information (Telegram) : https://t.me/LBankinfo.
Online customer service working time: 9:00AM - 21:00PM
Request system: https://lbankinfo.zendesk.com/hc/zh-cn/requests/new
Official email: email@example.com